Privacy Policy of ProSkillLab

1. General Information
This Privacy Policy describes how ProSkillLab collects and uses data through its website and related services. ProSkillLab is located at 1415 4 St SW, Calgary, AB T2R 0Y2, Canada. Contact phone: +14032663448. Email: [email protected]. Business Number: 873069645. This policy applies to users in Canada and other regions.

2. Scope of Policy This policy applies to all visitors, learners, managers, and partners who access our site or take part in our advanced qualification programs for specialists and managers.

3. Data We Collect We may collect name, email, phone number, job title, company name, billing details, and other data you provide. We may also collect usage data such as IP address, browser type, device data, and site activity.

4. How We Collect Data Data is collected when you fill in forms, register for programs, contact us, subscribe to updates, or interact with our site. Some data is collected by cookies and similar tools.

5. Purpose of Data Use We use data to manage program access, respond to requests, provide support, improve content, send updates, and meet legal duties.

6. Legal Basis for Processing Under GDPR For users in the European Union, data is processed based on consent, contract need, legal duty, or legitimate interest. You may withdraw consent at any time.

7. Data Sharing We may share data with service providers who assist with hosting, email delivery, analytics, and program management. Data may also be shared when required by law or public authority.

8. International Data Transfer Your data may be stored or processed outside your country, including Canada. In such cases, we apply suitable safeguards as required by law.

9. Data Retention We retain data only for as long as needed to fulfill the purposes stated in this policy and to comply with legal duties.

10. Data Security We use technical and organizational measures to protect data against loss, misuse, and unauthorized access.

11. Your Rights Under GDPR If you are located in the EU, you have the right to access your data, request correction, request deletion, restrict processing, object to processing, and request data portability. You also have the right to lodge a complaint with a supervisory authority.

12. Your Rights in Canada Users in Canada may request access to their personal data and request correction where required by applicable privacy laws.

13. Cookies Policy Our site uses cookies and similar tools to improve user experience and analyze site traffic. Cookies may store user preferences and session data.

14. Types of Cookies Used We use essential cookies for site function, analytics cookies to study site use, and preference cookies to remember user settings.

15. Managing Cookies You may control or disable cookies through your browser settings. Disabling certain cookies may affect site function.

16. Third Party Services Our site may include tools or content provided by third parties. These parties may collect data according to their own privacy policies.

17. Children’s Privacy Our programs are designed for adult specialists and managers. We do not knowingly collect data from children.

18. Changes to This Policy We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

19. Contact Information
If you have questions about this Privacy Policy or about how your data is handled, please contact:
ProSkillLab
1415 4 St SW, Calgary, AB T2R 0Y2, Canada
Phone: +14032663448
Email: [email protected]