Terms of Use

1. General Provisions
These Terms of Use govern access to and use of the website of ProSkillLab, located at 1415 4 St SW, Calgary, AB T2R 0Y2, Canada.
Contact: +14032663448 | [email protected] Business Number (BN): 873069645

By using this site, you agree to comply with these Terms. If you do not agree, you must stop using the site.

2. About ProSkillLab ProSkillLab provides advanced qualification programs for specialists and managers in Canada. The site offers details about programs, schedules, learning formats, and related services.

3. Eligibility You must be of legal age in your region to use this site and enroll in programs. By using the site, you confirm that you meet this rule.

4. Use of the Website You agree to use the site only for lawful purposes. You must not:

• Use the site in a way that may harm its work or access.

• Attempt to gain unauthorized access to any part of the site.

• Upload harmful code or content.

• Use site content without prior written consent.

5. Program Enrollment Enrollment in any program is subject to review and approval by ProSkillLab. Program details, fees, and study terms are described on the site or provided upon request.

You agree to provide accurate and complete data during enrollment. False or incomplete data may lead to refusal of access to a program.

6. Fees and Payment All fees for programs are stated in the relevant program section or shared directly upon request. Full payment or agreed partial payment is required before access to study materials is granted, unless stated otherwise.

7. Refund Policy A refund request must be sent in writing using the contact details listed above.

If a participant cancels enrollment before the program start, a partial refund may be issued after deduction of administrative costs.

If cancellation occurs after the program has started, a refund may be considered based on the portion of the program not yet delivered.

No refund will be issued in cases of violation of these Terms or removal due to misconduct.

All refund decisions are made after review of the request and related records.

8. Intellectual Property All materials on the site, including text, graphics, course content, and design elements, belong to ProSkillLab or are used with permission.

You may not copy, reproduce, distribute, or modify any content without prior written consent.

9. Limitation of Liability The site and all programs are provided on an “as is” basis. ProSkillLab is not liable for any direct or indirect loss arising from use of the site or participation in programs.

10. Privacy Personal data provided through the site is collected and used for program management, communication, and service improvement. By using the site, you consent to such processing in line with applicable laws in Canada.

11. Third-Party Resources The site may refer to external resources. ProSkillLab is not responsible for the content or policies of such resources.

12. Changes to Terms ProSkillLab may update these Terms at any time. Continued use of the site after changes means acceptance of the updated Terms.

13. Governing Law These Terms are governed by the laws applicable in Canada and the Province of Alberta.

For any questions regarding these Terms, please contact ProSkillLab using the details provided above.